Useful Online Resources

Free Management Library A good resource for background information on scores of management topics.   Mindtools Practical information about leadership, problem-solving, project management and much more! Customer Service Manager An online community for customer service professionals.  Lots of articles and resources. MEERA Evaluation Resource Assistant Online "evaluation consultant" created to support evaluation of environmental education programs.   American Evaluation Association Training, publications, programs and other resources related to the application and exploration of evaluation.